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Spring 2012 Nonprofit Digest

The Journal of Innovation for Nonprofit Leaders and Scholars


Gail McGovern, CEO, American Red Cross

Gail J. McGovern, MBA, joined the American Red Cross as president and CEO on April 8, 2008, and has taken a strong leadership role at the nation's leading emergency response and blood services  organization.

McGovern has invigorated the $3.3 billion organization by achieving financial stability and streamlining Red Cross operations across the country. Under her direction, the Red Cross eliminated its operating deficit in 2009 and has since maintained a balanced budget. McGovern has also initiated extensive modernization projects at the Red Cross, including an overhaul of its IT systems, a nationwide expansion of Red Cross health and safety instruction, and the growth of the organization's social media presence.

McGovern has overseen the American Red Cross response to multiple high-profile disasters, including the Haiti earthquake, Japan earthquake and tsunami, and the record-breaking tornadoes, floods and wildfires in the U.S. in 2011.

On March 10, 2011, she was appointed as one of 10 members on the President's Management Advisory Board and serves as the only nonprofit leader on this White House panel.

Prior to joining the Red Cross, McGovern was a faculty member at the Harvard Business School and served as president of Fidelity Personal Investments, a unit of Fidelity Investments. She was also executive vice president for the Consumer Markets Division at AT&T, responsible for AT&T's $26 billion residential long-distance service and largest business unit.

She earned a Bachelor of Arts degree from Johns Hopkins University and an MBA from Columbia University, and has since been recognized as alumna of the year from both universities.

McGovern is currently a member of the board of trustees of Johns Hopkins University and the board of directors of DTE Energy.

McGovern was recognized by Fortune magazine in 2000 and 2001 as one of the top 50 most powerful women in corporate America.

Joe Evans, MBA

Since 2006, Joe Evans, MBA, has been President & CEO of Method Frameworks, one of the world’s leading strategy and operational planning management consultancies. 

The firm provides services for a diverse field of clients, ranging from small start-up technology firms to Fortune-500 companies such as Southwest Airlines, NCH Corporation, and Bank of America. The Method Frameworks strategic planning portfolio of services is focused on improving their client’s overall business performance by creating greater opportunities to measure and improve their effectiveness while developing a more robust approach to strategy development, planning and implementation—all leading to the delivery of outstanding shareholder value.

Mr. Evans has held executive management roles with several large national and international consultancies. He is an author and recognized expert in corporate strategic planning and a frequent keynote speaker and seminar presenter. His engaging speaking style draws in his audience and opens their eyes to many practical strategy design and implementation solutions that they can embrace and immediately execute in their own organizations.

Mr. Evans earned a BA degree in Information Systems and Quantitative Sciences and a Master in Business Administration at Texas Tech University. He and his wife, Kathryn, reside in Plano, and are the parents of six children.

For speaking engagements, Mr. Evans can be reached at

Michael D. Call, MSMMichael D. Call, MSM, is editor of Nonprofit Digest and a nonprofit and government consultant with more than 25 years of leadership experience. 

Michael has held a number of executive positions in the corporate, nonprofit, and government sectors, most recently as CEO of a $6 million nonprofit in the Chicago area. He was the founding executive director of the Utah Commission on Volunteers. During his seven-year tenure in this position, he established Utah’s Promise, opened fourteen new Volunteer Centers, and raised millions of dollars for volunteer and service opportunities throughout the state.

In 2008 he launched Civicus Consulting Group, a firm specializing in bringing innovative solutions to nonprofits and government. He has helped scores of NPOs improve efficiencies, develop greater effectiveness, and achieve more significant and long-lasting outcomes. He is the author of More Money, Less Asking and a number of journal and trade magazine articles.

Michael earned a BA degree in communications from Brigham Young University, a master of science in management from the University of St. Francis, and is pursuing a Ph.D. in leadership from IndianaTech.

Accredited in public relations and a certified fundraising executive, Michael can be reached at

Veena PankajVeena Pankaj, MA, is a Director at Innovation Network, a Washington, DC-based nonprofit evaluation, research and con-sulting firm. Veena has over a decade of experience leading org-anizations through evaluation de-sign and implementation. 

Veena works closely with foundations and nonprofits to answer questions around program design, implementation, and impact. As a skilled facilitator she has navigated dozens of organizations through all phases of the evaluation lifecycle: evaluation planning, data collection, analysis and reporting, and action and improvement.  Veena is particularly interested in data visualization and the art of capturing and visually communicating complex information. Over the years Veena has developed applied evaluation expertise in the areas of health promotion and domestic and global hunger prevention.

Veena is also a skilled trainer, and has conducted workshops on evaluation planning and implementation skills in the U.S. and Canada. She has also been a presenter at several conferences including the American Evaluation Association, Alliance for Nonprofit Management, Council on Foundations, and Performance Institute.

In addition to her consulting work, Veena has a passion for organization development, and has received a Certificate in Organization Development from Georgetown University. She employs many of these skills in her day-to-day consulting work and enjoys applying her knowledge to organizational culture change initiatives. Prior to joining Innovation Network, Veena worked at the Lewin Group, a health care management consulting firm, where her primary area of focus included long-term care financing and health care for the elderly. She received a B.A. in Sociology from University of Virginia, and an M.A. in Social Sciences from University of Chicago.

Laura Ostenso

Laura Ostenso, MA, is a Mickey Leland International Hunger Fellow at the World Cocoa Foundation (WCF). She works with WCF education and livelihoods programs to in-vestigate programmatic progress and impact, participate in private-public partnerships that advance farmer livelihoods and education in Ghana, and to identify the linkages of WCF’s programmatic work with hunger alleviation and poverty reduction. Based in Accra until June 2012, Laura will be based in Washington, DC, starting July 2012.

Before starting as a Leland Fellow, Laura was a staff member at Innovation Network and served as a consultant to a variety of nonprofit clients—from Native American cultural preservation programs and international health advocates to youth development and microfinance resource organizations—to provide research, evaluation, and capacity building services.  She is passionate about supporting and advancing international development initiatives that empower nonprofits/NGOs, governments, and the communities they work for. She has worked domestically in Washington D.C., Washington State, California, and Texas, and internationally in Uganda, Taiwan, Brazil, and Ghana.

Laura received her M.A. in Anthropology of Development from the University of Sussex in Brighton, U.K. and her B.A. in Political Economics from The Evergreen State College in Olympia, Washington.  Since arriving in Ghana, Laura has discovered the joy of drinking hot chocolate instead of coffee, surprising her friends and family in being able to triumph over her coffee fanaticism (for the time-being). You can read about cocoa, chocolate, coffee and more on her blog:


Myia Welsh, MSW, is an independent evaluation consultant that provides ethical, culturally appropriate and practical solutions to the evaluation challenges of non-profit organizations. 

Myla Welsh

Her passion for helping nonprofits improve programs and meet their missions is backed by over 12 years of experience in the sector, as well as her own passion for social justice work.

Myia began her career as a direct practice social worker in domestic violence and mental health organizations, and expanded to advocacy work before discovering a passion for evaluation. In addition to the Washington Area Women’s Foundation, her clients have included The U.S Human Rights Fund, Migrant Clinicians Network, and The National Human Trafficking Resource Center.

Originally from Northeastern Ohio, Myia holds an MSW specializing in Social Policy and Program Evaluation from the University of Michigan and a BS in Social Work from the University of Toledo. For more information, visit

Peter TroniseckPeter Troniseck was born near Cologne in Germany, and has lived in countries throughout the world. 

Peter achieved a five-year higher education in commercial export management, which is a combination of a commercial apprenticeship and passing Federal exams for Industrial export management. He has earned the equivalent to an M.A. in applied economics.

Peter founded his first company in the United Kingdom in 1973. He is currently a resident of Saudi Arabia, promoting green technology for U.S. and European companies.

He has lived in six countries for extended periods, and has visited 128 countries during his lifetime. 

Peter says that experience and lessons gained in the field have been his best teacher, and “I am passing some of this on in this article.”

Despite his worldwide travels, Peter does have access to the rest of the world through email.  

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